Lost in the post

A sincerely committed IP enthusiast and practitioner has emailed the following missive to the Kats:

"I was wondering if any other IPKat readers ever wondered why we can't file an application to register a design online with the UK Intellectual Property Office (IPO)? It seems strange, particularly since it has provided a service to file trade marks online. I understand that the IPO has separate departments, and there may perhaps be issues with uploading large files to its website. However, recently a posted application was lost in the mail, which was of particular concern because the applicant requested deferred publication. When we realised what happened, we were able to file a copy of the application by forwarding a PDF of it via email. But why couldn't we just file the application online, or simply file the application via email in the first place? It seems very old-fashioned that we have to apply to register a design via post, particularly one where there is no difficulty representing the design on paper".

Lost in the post here, here and here
Lost in the flood here
Where do missing letters go?

Caught in the act of eating yet another design
application, Merpel promises to stick to something
more digestible next time ...